Terms of service
These Terms of Service govern the use of the ActiveMist website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these terms.
Introduction
These Terms & Conditions govern your use of the ActiveMist website and the purchase of products from our store.
By accessing this website or placing an order, you agree to be bound by these terms.
If you do not agree with any part of these Terms & Conditions, you should not use this website.
About ActiveMist
ActiveMist operates an online store selling fragrance and lifestyle products.
For any enquiries regarding these terms or your order, please contact:
support@activemist.co.uk
Products
ActiveMist makes every effort to ensure product descriptions, images, and information on the website are accurate.
However, slight variations in colour, packaging, or presentation may occur due to manufacturing updates, screen displays, or lighting in photography.
All fragrance descriptions, scent notes, and performance expectations are provided for informational purposes and may vary based on individual perception and skin chemistry.
Pricing
All prices displayed on the website are listed in GBP (£).
Prices may change at any time without notice. The price applicable to your order will be the price shown at the time of purchase.
Shipping costs are calculated at checkout and displayed before payment is completed.
Orders
By placing an order on the ActiveMist website, you confirm that:
• All information provided is accurate and complete
• You are authorised to use the payment method provided
• You are legally capable of entering into a binding contract
ActiveMist reserves the right to cancel or refuse any order where fraud, misuse, or unauthorised activity is suspected.
If an order is cancelled after payment has been taken, a full refund will be issued.
Payment
Payments are processed securely through trusted third-party payment providers.
ActiveMist does not store or have access to your full payment card details.
All transactions are subject to the security and verification processes of the payment provider.
Shipping
Shipping times and delivery estimates are outlined in our Shipping Policy.
While we aim to deliver within the estimated timeframe, delays may occur due to courier issues, high demand periods, or circumstances outside our control.
ActiveMist cannot be held responsible for delays caused by courier services once an order has been dispatched.
Returns And Refunds
Returns and refunds are governed by our Returns & Refunds Policy, which forms part of these Terms & Conditions.
Please review this policy before placing an order.
Due to the personal nature of fragrance products, returns are only accepted on unused and unopened items, unless the product is faulty.
Product Use And Safety
ActiveMist products are intended for external use only.
Customers should follow any usage instructions provided with the product.
ActiveMist cannot be held responsible for adverse reactions resulting from misuse, improper storage, or failure to review product ingredients where sensitivities or allergies may exist.
If irritation occurs, discontinue use immediately.
Limitation Of Liability
To the fullest extent permitted by law, ActiveMist shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Nothing in these terms limits your statutory rights under UK consumer protection laws.
Intellectual Property
All content on the ActiveMist website, including text, branding, product descriptions, images, and logos, is the intellectual property of ActiveMist.
This content may not be copied, reproduced, distributed, or used without prior written permission.
Website Use
You agree not to use this website for any unlawful purpose or in a way that could damage, disable, or impair the functionality of the website.
Unauthorised use of this website may give rise to a claim for damages and/or be considered a criminal offence.
Changes To These Terms
ActiveMist reserves the right to update or modify these Terms & Conditions at any time.
Any changes will be posted on this page and will take effect immediately upon publication.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes relating to the use of this website or the purchase of products shall be subject to the jurisdiction of the courts of England and Wales.
Contact
If you have any questions regarding these Terms & Conditions, please contact:
support@activemist.co.uk